Support | The Lesbian Secret

How can we help you?

Our support team is here to assist you with access issues, refund requests, or any question about your purchase. We respond within 24 hours.

Contact Us
Email oravinaoravina@gmail.com Response within 24 hours
WhatsApp +258 870 277 888 Chat with us directly
Support Hours (CAT – UTC+2)
Monday
08:00 – 20:00
Tuesday
08:00 – 20:00
Wednesday
08:00 – 20:00
Thursday
08:00 – 20:00
Friday
08:00 – 18:00
Saturday
09:00 – 14:00
Sunday
Closed
Holidays
Closed

60-Day Money-Back Guarantee

Not satisfied for any reason? Contact us within 60 days of your purchase and we will process a full refund — no questions asked, no forms, no hassle.

Common Questions

Access is granted immediately after payment confirmation. Please check your spam/junk folder first. If you still can't find it, contact us via email or WhatsApp with your order number and we'll resolve it within a few hours.
Simply send us an email or WhatsApp message within 60 days of your purchase. Include your name and the email used at checkout. We'll process your full refund promptly, no questions asked.
This can happen if the email address was entered incorrectly at checkout, or if the email landed in spam. Contact us with proof of payment (screenshot of your bank transaction) and we'll grant your access manually right away.
Yes. The content is fully accessible on any device — smartphone, tablet, or computer. No app download required. Just open your access link in any browser.
Yes. The charge appears under a neutral company name on your bank statement — nothing explicit or identifiable. Your privacy is fully protected.