The Lesbian Secret · Privacy Policy

Privacy Policy

Last updated: June 2025

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data when you access or purchase from our website.

Who We Are

This website is operated by The Lesbian Secret. We sell digital content accessible online after purchase. For any privacy-related matters, you may contact us directly at the details provided at the bottom of this page.

Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

Full name and email address provided at checkout
Payment information (processed securely by our payment provider — we do not store card details)
IP address, browser type, and device information collected automatically
Pages visited, time spent on site, and referral source (via cookies and analytics tools)

How We Use Your Information

The information we collect is used solely for the following purposes:

To process your order and provide access to the purchased content
To send your purchase confirmation and access credentials via email
To respond to customer support requests
To improve our website experience and marketing effectiveness
To comply with legal obligations where required

      We never sell, rent, or share your personal data with third parties for marketing purposes. Your information is used exclusively to fulfil your order and provide support.
    

Payment Security

All payments are processed through our trusted payment partner, Zenofy. We do not collect, store, or have access to your credit card or banking information at any point. All financial transactions are encrypted and handled in compliance with PCI-DSS standards.

Your bank statement will show a neutral, discreet charge — no explicit product name will appear.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and measure the performance of our advertising campaigns. This includes:

Meta Pixel (Facebook) — used to track conversions and optimize advertising on Meta platforms
Analytics cookies — used to understand how visitors interact with our pages
Session cookies — temporary cookies that expire when you close your browser

      You may disable cookies through your browser settings at any time. Note that some features of the website may not function correctly if cookies are disabled.
    

Third-Party Services

We use the following trusted third-party services to operate our business. Each of these has their own privacy policy which governs their use of data:

Zenofy — payment processing
Meta (Facebook/Instagram) — advertising and conversion tracking
Converteai / Vturb — video hosting and player
Google Analytics — website analytics

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy — typically for the duration of your access to the purchased content and for up to 2 years thereafter for support and legal purposes.

You may request deletion of your data at any time by contacting us directly.

Your Rights

You have the following rights regarding your personal data:

The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to delete your data (the "right to be forgotten")
The right to withdraw consent for data processing at any time
The right to object to the use of your data for marketing purposes

      To exercise any of these rights, contact us at oravinaoravina@gmail.com. We will respond within 5 business days.
    

Children's Privacy

Our website and content are intended exclusively for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has submitted data to us, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

Questions About This Policy?

If you have any questions, concerns, or requests related to your privacy or personal data, get in touch with us directly:

oravinaoravina@gmail.com +258 870 277 888